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Privacy Statement

Centennial Bank of the West recognizes and respects your expectation that your privacy will be protected when providing us with personal information. Accordingly, customer information is collected, retained, used, and safeguarded with consideration for its confidentiality. At the same time, we want to offer you the array of financial products and services that you need to accomplish your financial goals. We believe that we can do both through the privacy policy outlined below.

We may share information with an outside company that assists us in providing customers with our products and services. We do not, however, share any information with companies that could send you non-requested marketing information.

Information may also be exchanged with consumer reporting agencies and provided when legally required or permitted in connection with litigation, fraud investigation, or an acquisition or sale.

When Centennial Bank of the West conducts business with third parties, it requires its vendors and suppliers to maintain similar and equally stringent standards of conduct regarding the privacy of personally identifiable customer information provided to them.

Our employees access information about you only when needed to maintain your accounts or otherwise meet your banking needs. Employees are educated on the importance of maintaining the confidentiality of customer information. We use proven technology and established procedures for keeping your information secure. Individual user names and passwords are used by approved bank personnel to access your personal information, providing audit trails to further safeguard the privacy of your personal information.

You may visit the public areas of our Website to find out about our products and services without providing any information about yourself. We do gather data regarding the number of visits to our Website to evaluate the usefulness of our site, but do not use software "cookies." We use Secure Socket Layer (SSL) technology to keep the information confidential that you provide to us through Kwik Klik Banking.

We do not knowingly solicit data from children, and we do not knowingly market to children. We recognize that protecting your children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.

We take appropriate steps to keep your account information accurate and up to date. If you ever notice that your information is not complete, accurate, or current, please call us at the telephone number listed on the back of your account statement to let us know. We will correct the information as quickly as possible.

If you believe that we have not complied with our information practices, you may contact us at the telephone number listed on the back of your account statement. Please ask for the Compliance Department. We will investigate and respond to your concern.

This policy is effective as of May 2001 and may be modified from time to time.